Hotel Management
Course Description
Course Typically Offered
Most 冈本视频 classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.
Credit for Prior Learning
How can I use this course to achieve my career goals?
This course is associated with the following programs:
What will I learn?
- EXPLAIN HOW THE TRAVEL/TOURISM INDUSTRY CAN BE CATEGORIZED and CLASSIFY HOTELS ACCORDING TO SIZE/SERVICE LEVEL
- EXPLAIN HOW HOTELS ARE ORGANIZED and HOW FUNCTIONAL HOTEL AREAS ARE CLASSIFIED
- SUMMARIZE FRONT OFFICE OPERATIONS DURING THE FOUR STAGES OF THE GUEST CYCLE
- DESCRIBE THE RESERVATIONS PROCESS INCLUDING TOOLS USED, POLICIES/PROCEDURES and TYPES OF GUESTS
- LIST and DESCRIBE THE SEVEN STEPS in THE REGISTRATION PROCESS
- DESCRIBE FRONT OFFICE PROCEDURES for COMMUNICATING WITH GUESTS and OTHER HOTEL DEPARTMENTS
- EXPLAIN THE ISSUES and PROCEDURES for PROVIDING SECURITY IN HOTEL OPERATIONS
- SUMMARIZE FRONT OFFICE ACCOUNTING FUNDAMENTALS and PROCEDURES for PROCESSING HOTEL ACCOUNTING TRANSACTIONS
- IDENTIFY FUNCTIONS and PROCEDURES RELATED TO THE CHECK OUT and SETTLEMENT PROCESS
- DESCRIBE THE ROLE of HOUSEKEEPING in COMMUNICATING ROOM STATUS and MAINTAINING PROPERTY EXCELLENCE
- IDENTIFY the FUNCTIONS and STEPS IN THE FRONT OFFICE AUDIT.
- DESCRIBE THE MANAGEMENT PROCESS in TERMS OF THE FUNCTIONS MANAGER PERFORM TO ACHIEVE ORGANIZATIONAL GOALS
- EXPLAIN THE CONCEPT OF REVENUE MANAGEMENT, FORECASTING, CAPACITY MANAGEMENT and DISCOUNT ALLOCATION
- SUMMARIZE THE RECRUITING, HIRING and TRAINING PROCESS
Class Details
- Class Number:
- 82158
- Delivery:
- Blended - Less than 50% Online
- Term:
- Fall 2024
- Session:
- 8W2
- Instructors:
- Gerald Lintz
- Date Range:
- -
Class Notes
This class is taught through a combination of in-person and online instruction. Students will attend live portions of the class at the dates, times, and location specified. The remaining instruction will be accessed anywhere using internet. For more information regarding this delivery and how to access your class, see www.nwtc.edu/blendedfaq.
Meeting Times
Dates | Day(s) / Time | Location(s) |
---|---|---|
10/29/24 - 12/20/24 |
Anytime
Anytime |
Online
|
10/29/24 - 12/17/24 |
Tu
12:30 PM - 3:20 PM |
Green Bay Campus Room BT315
|
* Cost displayed is an estimate and may be discounted if attendees are residents of Northeast Wisconsin Back to cost